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Managing a Global Workforce: Challenges and Opportunities in International Human Resource Management, Second Edition
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Comments/Reviews
Description: Revised and updated to incorporate new research insights and findings, Managing a Global Workforce provides balanced and contemporary coverage of human resource management in the international marketplace. Directed at future general managers and international executives rather than HR specialists, it is designed to help students as well as professionals recognize the critical human resource issues underlying the cultural and economic challenges they face.
The book's approach is truly global in nature, not just focused on expatriates from the home office. The authors also recognize contemporary trends in the global business arena, including the growing use of contingent workers, strategic alliances, and the need to have an active influence on the workers in these new organizational relationships.
The text's practical, real-world emphasis is enhanced by student-friendly tools, including an opening case scenario in each chapter to attract interest and emphasize topic importance. For this edition new end-of-chapter short cases provide a basis for stimulating class discussions; new topics, ideas, and illustrations featuring current issues and challenges such as the global economic challenge have been added; and updated Internet resource references are provided for each chapter. An exceptionally comprehensive online instructor's manual that includes test questions, detailed teaching notes, and additional cases and video resources is available to adopters.
Selected Contents:
Preface
1. INTRODUCTION AND OVERVIEW
Attracting Factory Workers in China
Introduction
Global Market Context
Key Perspectives in Global Workforce Management
Book Overview
Summary
Questions for Opening Scenario Analysis
Case 1.1. The United Nations of Bananas
Case 1.2. MNC Collaboration in Social Responsibility
Recommended Website Resources
Notes
2. CULTURAL FOUNDATIONS OF INTERNATIONAL HUMAN RESOURCE MANAGEMENT
The Failure of Rover in Bulgaria
Introduction
Understanding Culture
Major Models of National Culture
Final Caveats on Culture and Global Workforce Management
Summary
Questions for Opening Scenario Analysis
Case 2.1. Cross-Cultural Assessment over a Cup of Coffee
Case 2.2. Culture Conflict South of the Border, Down Mexico Way
Recommended Website Resources
Notes
3. CHANGES AND CHALLENGES IN THE GLOBAL LABOR MARKET
Brazilian Community in China Enjoys the Benefits of Globalization
Introduction
Globalization
Technological Advancements
Changes in Labor Force Demographics and Migration
Emergence of the Contingent Workforce
Offshore Sourcing
Global Workforce Management Challenges
Summary
Questions for Opening Scenario Analysis
Case 3.1. India Is Sending Jobs Abroad
Case 3.2. Europe: The New Destination for Latino Workers
Recommended Website Resources
Notes
4. THE KEY ROLE OF INTERNATIONAL HRM IN SUCCESSFUL MNC STRATEGY
How Do MNCs Compete in Emerging Markets?
Introduction
Knowledge Transfer
Global Leadership Training and Development
Strategic Control Needs
Competitive Strategies of Multinational Corporations
Structuring for Optimal Global Performance
Linking Human Resource Management Practices to Competitive Strategy and Organizational Structure
Paradigm Shift of International Human Resource Management from Contingency Model to Process Development
Summary
Questions for Opening Scenario Analysis
Case 4.1. Is Accenture's Global Face Really a Fatade?
Case 4.2. Foreign Buyouts Heighten Tensions in Germany
Recommended Website Resources
Notes
5. GLOBAL HUMAN RESOURCE PLANNING
"Who Are Our Employees, Anyway?"
Introduction
From Strategy to Decisions about Work Demand and Labor Supply
External Environmental Scanning
Job Design for Meeting Global Strategy Work Demand
Sources of Global Labor Supply for Meeting Work Demand
HR Planning for the Long-Term
Summary
Questions for Opening Scenario Analysis
Case 5.1. HR Planning for Executive-Level Gender Diversity
Case 5.2. A Google Search--For Talent
Recommended Website Resources
Notes
6. GLOBAL STAFFING
Global Staffing at the Royal Dutch/Shell Group
Introduction
General Factors Affecting Global Staffing
Global Recruitment of Human Resources
Global Selection of Human Resources
Summary
Questions for Opening Scenario Analysis
Case 6.1. MNC Staffing Practices and Local Antidiscrimination Laws
Case 6.2. Local Staffing for Global Business Outsourcing Success
Recommended Website Resources
Notes
7. GLOBAL WORKFORCE TRAINING AND DEVELOPMENT
Motorola University
Introduction
Strategic Role of Training and Development in the Global Marketplace
Fundamental Concepts and Principles for Guiding Global Training and Development
Training Imperatives for the Global Workforce
Summary
Questions for Opening Scenario Analysis
Case 7.1. Leading the Way for a New Culture at Chrysler
Case 7.2. HCN Supervisory Training Needs
Recommended Website Resources
Notes
8. MANAGING INTERNATIONAL ASSIGNMENTS
Expatriate Innocence Abroad
Introduction
Expatriate Preparation, Foreign Assignment, and Repatriation
New and Flexible International Assignments
Summary
Questions for Opening Scenario Analysis
Case 8.1. Working in a Sheltered Enclave in Shanghai, China
Case 8.2. Re-Entry Shock: A Family Affair
Recommended Website Resources
Notes
9. GLOBAL WORKFORCE PERFORMANCE MANAGEMENT
Puzzling Performance Appraisal
Introduction
Performance Management Process
Important Considerations for Global Performance Management
Planning and Implementing Global Performance Appraisals
Summary
Questions for Opening Scenario Analysis
Case 9.1. Overcoming Gender Stereotyping in Performance Management
Case 9.2. Customizing HCN Performance Appraisal Design
Recommended Website Resources
Notes
10. COMPENSATION FOR A GLOBAL WORKFORCE
Compensation Convergence
Introduction
Managing Compensation on a Global Scale: Fundamental Practices
Key Compensation Considerations for Expatriates, HCNs, and TCNs
Summary
Questions for Opening Scenario Analysis
Case 10.1. Europe Straining Under a Pension System Burden
Case 10.2. Executive Pay: Increasing the Threat of China's Wealth Gap
Recommended Website Resources
Notes
11. GLOBAL EMPLOYEE RELATIONS
Union Trouble in South Korea's Auto Industry
Introduction
Current ER Issues
Influence of MNCs and Unions on Global ER
Summary
Questions for Opening Scenario Analysis
Case 11.1. At Domino's, ER Begins with Managers
Case 11.2. Age Discrimination in the Workplace
Recommended Website Resources
Notes
Name Index
Subject Index
About the Authors
Comment(s): "The complexity of international human resource management is daunting. Challenges inherent in managing a global workforce undermine effective strategy implementation for far too many MNCs. Vance and Paik provide tools, frameworks and perspectives to guide and demystify the analysis, understanding and practice of international human resource management. This textbook is destined to become a classic." -- Mary B. Teagarden, Editor, Thunderbird International Business Review, Thunderbird School of Global Management
"The business world is big and complicated and students want more realism learning about it. This book delivers just that. It is difficult to imagine a more practical text, yet Managing a Global Workforce is very accessible and based on solid, up-to-date scientific evidence." -- Jan Selmer, Aarhus University
"This textbook recognizes the entire global workforce that international firms and leaders manage in today's increasingly complex and volatile world. It provides an in-depth understanding of the ways these firms can successfully integrate and draw on the talent available across the globe, and is an extremely valuable contribution to students and practitioners of global management." -- Sully Taylor, Portland State University
"This book got my attention very quickly with its wealth of information generally not covered in IHRM texts. Since I teach this course, I read the manuscript with great interest. It is extremely well written, current, and will provoke absolutely wonderful discussions in the IMBA class. Kudos to Vance and Paik!" -- Mary Ann Von Glinow, Florida International University (on the previous edition)
"Vance and Paik provide broad and comprehensive coverage of the key issues in IHRM. In addition to the basic concepts and theories, their book contains many useful and practical examples and cases. Managing a Global Workforce makes an important contribution to the field of IHRM." -- Irene H. Chow, The Chinese University of Hong Kong (on the previous edition)
"Vance and Paik have put together an excellent overview of the issues, processes, challenges, and opportunities of human resource management in the 'Age of Globalization.' This book holds great value for students and for practicing managers in developing a sound comprehension of how to think wisely about, and to effectively manage, a global workforce." -- Mark E. Mendenhall, University of Tennessee, Chattanooga (on the previous edition)
Review(s): "From global performance management to training and developing overseas workers, Managing a Global Workforce provides many keys and insights not available elsewhere, making it a powerful cutting-edge acquisition for any serious business library." -- The Midwest Book Review (on the previous edition)
    
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