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Handbook of Cultural Intelligence: Theory, Measurement, and Applications
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Comments/Reviews
Description: Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity, which is becoming typical of today's global and diverse work settings. With contributions from eminent scholars worldwide, the Handbook of Cultural Intelligence is a "state-of-the-science" summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures.
Because cultural intelligence capabilities can by enhanced through education and experience, this handbook emphasizes individual capabilities--specific characteristics that allow people to function effectively in culturally diverse settings--rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices. The handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.
Selected Contents:
Foreword: Cultural Intelligence, Harry C. Triandis
Preface and Acknowledgments
PART I. INTRODUCTION
1. Conceptualization of Cultural Intelligence: Definition, Distinctiveness, and Nomological Network, Soon Ang and Linn Van Dyne
2. Development and Validation of the CQS: The Cultural Intelligence Scale, Linn Van Dyne, Soon Ang, and Christine Koh
PART II. EXTENDING THE CQ NOMOLOGICAL NETWORK
Antecedents of CQ
3. Antecedents of the Four-Factor Model of Cultural Intelligence, Lu M. Shannon and Thomas M. Begley
4. Developing Cultural Intelligence: The Roles of International Nonwork Experiences, Ibraiz Tarique and Riki Takeuchi
5. Cultural Intelligence and International Assignment Effectiveness: A Conceptual Model and Preliminary Findings, Kwanghyun Kim, Bradley L. Kirkman, and Gilad Chen
6. Top Executives and Global Leadership: At the Intersection of Cultural Intelligence and Strategic Leadership Theory, Michael Mannor
7. Cultural Intelligence: A Key Success Factor for Expatriates, Margaret Shaffer and Gloria Miller
CQ as a Mediator
8. Antecedents and Consequences of Cultural Intelligence Among Short-Term Business Travelers, Cheryl Tay, Mina Westman, and Audrey Chia
9. Cultural Intelligence as a Mediator of Relationships Between Openness to Experience and Adaptive Performance, Tania Oolders, Oleksandr S. Chernyshenko, and Stephen Stark
10. Personality, Cultural Intelligence and Cross-Cultural Adaptation: A Test of the Mediation Hypothesis, Colleen Ward and Ronald Fischer
PART III. CQ APPLIED TO MULTICULTURAL TEAMS
11. Cultural Intelligence and Global Identity in Multicultural Teams, Efrat Shokef and Miriam Erez
12. The Effects of Cultural Intelligence on Team Member Acceptance and Integration in Multinational Teams, Jane E. Flaherty
13. The Effects of Cultural Intelligence on Interpersonal Trust in Multicultural Teams, Thomas Rockstuhl and Kok-Yee Ng
14. Culture Inside and Out: Developing a Collaboration's Capacity to Externally Adjust, Cristina B. Gibson and Rebekah Dibble
PART IV. CQ APPLIED ACROSS DISCIPLINES
15. The Challenge of Behavioral CQ: What Might Dialogue Tell Us? Priscilla S. Rogers
16. Cultural Intelligence in Counseling Psychology: Applications for Multicultural Counseling Competence, Michael Goh, Julie M. Koch, and Sandra Sanger
17. Cultural Intelligence and Short-Term Missions: The Phenomenon of the 15-year-old Missionary, David Livermore
PART V. CQ AND RELATED CONSTRUCTS
18. Social Intelligence, Emotional Intelligence, and Cultural Intelligence: An Integrative Perspective, Detelin S. Elenkov and Joana R.C. Pimentel
19. Successful Intelligence as a Framework for Understanding Cultural Adaptation, Robert J. Sternberg
20. Navigating Cultures: The Role of Metacognitive Cultural Intelligence, Jennifer Klafehn, Preeta M. Banerjee, and Chi-yue Chiu
21. Social Axioms and Cultural Intelligence: Working Across Cultural Boundaries, Kwok Leung and Fuli Li
22. Intercultural Competence Development and Triple-Loop Cultural Learning: Toward a Theory of Intercultural Sensitivity, Dharm P.S. Bhawuk, Keith H. Sakuda, and Vijayan P. Munusamy
23. Contextualizing Cultural Intelligence: The Case of Global Managers, Maddy Janssens and Tineke Cappellen
PART VI. COMMENTARY AND CONCLUSION
24. Commentary, Michele J. Gelfand, Lynn Imai, and Ryan Fehr
About the Editors and the Contributors
Index
Comment(s): "This book proves to be an encyclopedia of the state of the art knowledge about the role of cultural intelligence for successful life at work and beyond. Soon Ang and Linn Van Dyne have given a great gift to scholars studying culture and cross-cultural dynamics in social and behavioral sciences. Their Handbook is a valuable volume that is a must-read for cross-culturally intelligent scholars and a basic reference for future research on this important topic." -- Anne S. Tsui, Arizona State University
"The Handbook is a rich repository of theoretical and empirical work that broadens and deepens our understanding of the concept of CQ. It's the 'go-to' source for information about this important construct." -- Wayne F. Cascio, University of Colorado-Denver
"Soon Ang and Linn Van Dyne have assembled an impressive volume in defense of Cultural Intelligence (CQ). The book is a handbook in the truest sense that serves both as a foundation for scholars on which to continue to advance our understanding of CQ and as a supportive guidebook for those who seek to develop the cross cultural skills and sensitivities of themselves and others." -- Daniel R. Ilgen, Michigan State University
"A watershed in the study of inter-cultural interaction! This handbook is an uncommonly well-integrated volume that will shape the direction of future research on culture and management. Ang and Van Dyne bring together the research on this timely topic in a framework that enables rich theory, rigorous empirics, and relevant applications." -- Michael W. Morris, Columbia University
Review(s): "Recommended. Professionals and academic audiences, upper-division undergraduate and up." -- Choice
    
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