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North Castle Books

Effective Nonprofit Management: Context and Environment
Authored by: Joan E. Pynes

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Cloth ISBN: 978-0-7656-3029-2 Paper ISBN: 978-0-7656-3030-8
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USD: $99.95 USD: $49.95
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Information: 216pp. Tables, references, name index, subject index.
Publication Date: June 2011.  


Description: This broadly conceived text provides a balance between the theories and practical applications that drive nonprofit management. It fully covers basic management skills, but with an added emphasis on understanding the external environment in which nonprofit organizations operate--especially the many changes nonprofits are currently facing that are outside of their immediate control.

The book provides a conceptual framework by revealing the theories, research, and past practices associated with the topics covered in each chapter, rather than just offering a collection of tips and tools. This rich coverage prepares readers for a full range of practical concerns faced by managers in nonprofit organizations, including the growing emphasis on accountability and ethical behavior; issues in board governance and responsibilities; the importance of intergovernmental relations and public policy; finding different sources of revenue and funding; improving agency effectiveness and program evaluation; and skills and advice for advocacy and lobbying.

Selected Contents:


1. The Independent Nonprofit Sector
Nonprofit Contributions to Society
Nonprofit Administrative Structures
The Present Context for Nonprofit Management
Case 1.1. Selling Girl Scout Cookies by Internet
Case 1.2. Centro Latino de Chelsea and Concilio Hispano to Merge

2. Increased Accountability in the Nonprofit Sector
Federal and State Oversight of Nonprofit Organizations
Revisions to IRS Form 990 for Charitable Institutions
Types of Accountability
Nonprofit Ethics
Whistle-Blower Protection
Case 2.1. Allegations of Steering Clients in a Homebuyer Education Program to an Affiliated Mortgage Company
Case 2.2. Do Nonprofit Hospitals Earn Their Tax Breaks?
Appendix 2.1. Learning from Sarbanes-Oxley: A Checklist for Nonprofits and Foundations
Appendix 2.2. Principles for Good Governance and Ethical Practice: A Guide for Charities and Foundations
Appendix 2.3A Strengthening Transparency, Governance, and Accountability of Charitable Organizations: A Final Report to Congress and the Nonprofit Sector
Appendix 2.3B Strengthening Transparency, Governance, and Accountability of Charitable Organizations: A Supplement to the Final Report to Congress and the Nonprofit Sector

3. Nonprofit Governance
Board Roles and Responsibilities
Recruiting Directors
Nonprofits Are Different
Risk Management
Really, Are Boards Effective?
Select Earlier Research on Governing Boards
Case 3.1. Did a Montana Museum Board Breach Its Duty?
Case 3.2. When Is Nonprofit Executive Pay Too High?

4. Understanding Intergovernmental Relations and Public Policy
Brief History
What Is Public Policy, and How Does It Affect Nonprofits?
Nongovernmental Actors in the Public Policy Process
The Public Policy Process
Additional Influences of Government
Indirect Tools of Public Action
Case 4.1. Faith-Based Charities Are Hurting Due to Government Cutbacks
Case 4.2. $50 Million for a Social Innovation Fund
Appendix 4.1. Examples of Public Policy Making

5. Where Revenues Come From and the Importance of Financial Management
Where Do Nonprofit Revenues Come From?
Restricted and Unrestricted Funds
The Importance of Government Money
Developing a Budget and Tracking the Money
Social Enterprise, Nonprofit Hybrids, Nonprofit Ventures
Proceed with Caution
Case 5.1. Goodwill Superstore to Sell 80,000 New and Used Products
Case 5.2. Cause-Related Marketing or Consumption Philanthropy?

6. Organizational Effectiveness and Program Measurement: Documenting Successes and Improving Performance
Perceived Benefits of Measurement Systems
Types of Evaluations
Program Theory and Measurement
Developing a Program Description
Logic Models
Performance Measures
Why the Resistance to Performance Measurement?
Ethics and Performance Measurement
Case 6.1. Could a Performance Measurement System Help New York City's Foster Care System?
Case 6.2. Measuring Hope's Success Tricky
Case 6.3. Why Don't Nonprofits Evaluate the Results of Their Marketing Efforts?

7. Human Resources Management: What Makes Nonprofits Different?
Religious Discrimination and Nonprofits
The Expressive Rights of Voluntary Organizations
Volunteer Management
Leadership and Diversity Challenges
Case 7.1. Looking for Minority Board Members
Case 7.2. Do Environmental Nonprofits Need More Diversity?

8 Advocacy and Lobbying: Making Your Voices Heard
Are 501(c)(3) Public Charity Nonprofits Active Enough?
What Are the Differences Between Advocacy and Lobbying Activities?
What Is Meant by Substantial and Insubstantial Lobbying?
501(c)(3) Lobbying
501(c)(4) Nonprofits and Lobbying
Should 501(c)(3) Nonprofits Fear Losing Their Tax Exemptions?
What about 501(c)(4)s?
How Nonprofit Coalitions Can Become Involved in Political Campaigns
Technology and Advocacy
Case 8.1. Defiance of IRS Rules: Religious Leaders Want to Endorse Political Candidates
Case 8.2. Suing the Federal Government
Case 8.3. A New Advocacy Group Calling Attention to Persons with Disabilities

Epilogue: Expectations for the Future
Name Index
Subject Index
About the Author

Comment(s): "Joan Pynes offers a useful analysis of how the external environment affects the governance and operations of nonprofit organizations. The result is a book that contributes to both conceptual understanding and practical application in nonprofit administration and management." -- Jeffrey L. Brudney, Cleveland State University (Editor-in-chief, Nonprofit and Voluntary Sector Quarterly)

"This book is a 'must-read' for nonprofit managers, board members, and students who are entering the field of nonprofit management. Joan Pynes provides an outstanding overview of the critical issues facing the nonprofit sector that are not traditionally covered in other texts. Given the challenges that nonprofits are now facing, this book will allow practitioners and students to better understand the context in which nonprofits operate." -- Debra Mesch, Director, Womens Philanthropy Institute at the Center on Philanthropy, Indiana University-Purdue University Indianapolis

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